ALL ORDERS HAVE TO BE A MINIMUM OF $15.00 BEFORE SHIPPING COSTS.
1. YOU CAN ORDER THROUGH THE MAIL - If you mail your order in with a money order, the shipping charges are $10.00 per $25.00* in order. Any money that is left over will be returned to you. If you don't have enough money for shipping, items will be deleted from your order.
*PLEASE NOTE....Shipping charges may vary depending on weight of the items.
2. ALL ORDERS are filled the same day the order is received. We have fast and courteous service. PLEASE REMEMBER it will take 3-4 working days for you to receive your order once we have received it.
3. RETURNS AND CREDITS - No returns will be accepted without a prior authorization and there is a 25% restocking fee on all items plus shipping charges. Absolutely NO RETURNS on tarot cards, books, kits or items made especially for you. No returns will be accepted later than 10 days after delivery to you.
4. CUSTOMER SERVICE - If you have a problem with your order, or have any questions regarding your order, please call 1-210-922-6665 or fax at 1-210-932-1173. Customer service hours are Monday through Friday, 10:00 a.m. to 5:00 p.m. Central Time Zone.
6. If you don't find what you want on our web site, write to us or send us an e-mail and we will try our best to find what you're looking for.
7. For a better service and to save you money, have your credit card and order numbers ready before calling to place an order.
8. We DO NOT ship COD orders.
9. NO personal checks.
10. Any orders placed thru the website would have to come with a BILLING address the sameone that appears in your monthly statement. By Law.
11. EXTRA NOTE - When ordering candles, add $1.25 per candle for shipping. The shipping rates on our website are based on cost of merchandise we do apologize for any inconvenience this may cause you, but if you wish to discuss the shipping rates please feel welcome to call us at (210) 922-6665 Mon-Fri 10:00a.m.-5:00p.m.
